Legal
Privacy policy
Claude Triage API is a free, independent course. It has no advertising, no tracking network, and nothing to sell. This page says exactly what the site collects, why, how long it holds it, and who else can see it.
Last updated 30 August 2026.
Who runs this site
This site is operated by Michael Lynn as an independent personal educational project. It is not affiliated with, sponsored by, or endorsed by Anthropic, Cursor, or any other company whose products it discusses. “Northwind” is a fictional company invented for the course; it is not a real business and it does not sell anything.
The course lives at triage.mlynn.dev. The companion demo storefront lives at northwind.mlynn.dev. Both are covered by this policy.
What the course site collects
Reading the course requires no account and no sign-in. Specifically:
- Page views. Aggregate page-view analytics through Vercel Analytics, so “is anyone using this course” has an answer. It sets no cookie and no cross-site identifier, and it does not build a profile of you.
- Your course progress. Lab progress, mission progress and the presenter timer are stored in your own browser’s local storage. They never leave your device and are never sent to a server. Clearing site data erases them.
- Search. Site search runs entirely in your browser against an index shipped with the page. Your queries are not sent anywhere.
- Server logs. The host (Vercel) records standard request logs, including IP address and user agent, for security and abuse prevention.
What the assistant collects
“Ask Northwind” is the chat panel in the corner of the course, and the support flows on the demo storefront work the same way. When you send it a message:
- A session cookie (
northwind_assistant) identifies your conversation so replies land in the right transcript. It is a random identifier and holds nothing about you. See the cookie policy. - Your message and the assistant’s reply are sent to the Anthropic Claude API to produce an answer, and are stored so the conversation has memory of its own earlier turns.
- If you ask the assistant to escalate something to a human, the message and any contact detail you typed into it are stored as an escalation record.
Please do not type anything sensitive into the assistant. It is a teaching demo, not a support desk for a real company. Do not enter passwords, API keys, payment details, government identifiers, or health information.
Signing in with Google
Where the site offers “Sign in with Google”, Google returns your name, email address, and profile picture. That is the whole of it: the site requests no other scope, and it never asks Google for access to your Gmail, Drive, Calendar, Contacts, or any other Google service.
That information is used only to identify your account and show you your own work. It is not sold, rented, or shared with third parties, it is not used for advertising, and it is not transferred to anyone except the infrastructure providers listed below who need it to run the site. Google’s own handling of your data is governed by the Google Privacy Policy. You can revoke this site’s access at any time from your Google account permissions page.
How long anything is kept
Retention is enforced by the database itself, not by anyone remembering to run a cleanup job. Records expire on this schedule:
| What | Kept for |
|---|---|
| Assistant conversations | 7 days |
| Assistant action proposals (a pending “shall I do this?”) | 15 minutes |
| Escalations to a human | 30 days |
| Rate-limit and daily usage counters | Until the window ends |
| Course and lab progress | In your browser, until you clear it |
| Google account profile, where you signed in | Until you ask for deletion |
Who else sees it
No data is sold or shared for advertising. Three providers process data because the site cannot run without them:
- Vercel — hosting, request logs, and page-view analytics.
- MongoDB Atlas — the database that holds assistant conversations and escalations.
- Anthropic — the Claude API, which receives assistant messages in order to answer them.
Data may also be disclosed where the law requires it, or to investigate abuse of the service.
Your choices
- Don’t use the assistant, and nothing about you reaches the database at all.
- Clear your browser’s site data to erase local progress and the session cookie.
- Ask for deletion of anything held about you, or for a copy of it, by emailing the address below. Most records expire on their own within 30 days regardless.
- Revoke Google sign-in access from your Google account permissions page.
Children
This site is aimed at professional developers and is not directed at children under 13. It does not knowingly collect information from them.
Changes
If this policy changes materially, the date at the top of the page changes with it. The page history is public in the course repository.
Questions, a deletion request, or something this page gets wrong: merlynn@gmail.com. See also the terms of service and the cookie policy.